FirstLight Home Care just wrapped up our 8th semi-annual conference, #FLHC2014, in the bold, beautiful, Broomfield, Colorado. We’re proud to announce that this conference was our biggest conference and most-well attended in FirstLight Home Care history to date! Our owners eagerly arrived in anticipation of the conference’s itinerary and events.
For this conference, we wanted to specifically focus on a few items; owner and/or manager networking, and it’s value, which we emphasized with extra, devoted time to allow our owners and managers to network with other managers and owners, sponsors, vendors, and speakers. We fully believe that one of the most powerful aspects of being a part of a franchise is the opportunity to network with other owners and provide support among each other. We also focused on the psychology behind referral sources and the decision process in choosing to refer certain home care agencies versus others, and why FirstLight Home Care is often at the top of referral sources’ lists. We feel it’s vital for our owners to understand the decision-making process, as well as the characteristics and qualities that are measured, compared, and evaluated among families and referral sources when choosing a home care agency, and how FirstLight Home Care ranks in importance among those attributes. All of our keynote speakers were highly regarded with strong, positive feedback from all of our owners, managers, and participants, and we hope to have them speak and inspire us again.
FirstLight Home Care, as an entire franchise system, was honored by one of our sponsors, Home Care Pulse, during conference with the award of “National ProviderBest in Home Care.” We are incredibly excited, proud, and humbled to receive this award, and it is our goal to continually earn this title each year.
On our final night in Colorado we celebrated our owners’ accomplishments and hard work with several awards:
Caregiver of the Year Award: Congratulations Tammy Morgan! This award is given to a FirstLight Home Care caregiver each year nominated for providing above and beyond service, displaying a positive and enthusiastic attitude despite any circumstances.
Rookie of the Year: Chris and Amanda Koch—Denver, CO. This honor is given to new FirstLight Home Care owners who have made tremendous strides, accomplishments and growth in their first few months and/or year of ownership.
Quality Leader: Jim and Michelle Alex—Valparaiso, IN. For the FirstLight owner who achieved the highest quality scores for the year as measured by Home Care Pulse.
Top Single Office: Dub Newell, Louisville, KY. This award is given to the owner(s) of a single office location who earned top sales, growth, and profit overall.
Top Multi-Office: Jason McGee—Dothan and Montgomery Alabama). Owner(s) who own multiple FirstLight Home Care office locations in one or various markets, who earned top sales, profit and growth among all FirstLight Home Care franchise owners.
Franchisees of the Year: Jason McGee/Lane Miller (AL), Judy DeVincentis/Starla Merling—Montrose, CO and Dub Newell—Lousiville, KY. This award is given to the FirstLight Home Care franchisee who displays a positive attitude, hard work, enthusiasm, operates and upholds FirstLight Home Care values, mission, and goals in terms of care and compassion, and strives to excel in their market, and is always eager to learn and grow as an owner within the industry.
Thanks to all of our sponsors, employees, and franchisees for helping to make FirstLight Home Care’s 8th annual conference a tremendous accomplishment. We look forward to our next conference and more record-breaking news!
Are you or someone you know searching for a new career and wish you could be your own boss? Have you considered owning a franchise in a growing industry? Consider owning a FirstLight Home Care franchise! Check out our available market map to view availability in your region, download our Franchise Information Kit to learn more about FirstLight Home Care franchising and the home care industry, and sign up for our free, information webinar to learn about franchising and the home care industry. We are always looking for compassionate owners who are ready to make a difference in their community! Give us a call today: 1.866.985.5348