About Us

Our Senior Care Franchise Is Focused on the Front Line: Caregivers

One of the key data points that FirstLight® uses to monitor the quality of its services is caregiver retention. When a home caregiver quits, the consequences can be difficult for both the franchisee and the client.

Franchisees must recruit and train a new employee, and the client must establish a new relationship. These both take valuable time and energy. Our senior care franchise focuses on caregiver happiness, resulting in industry-leading caregiver retention.

Caring for Others

Our Culture of Care includes an organization-wide commitment to providing the highest quality personal service for our clients so they can continue living happily in their own homes. We serve seniors, those recuperating, people with disabilities, veterans, busy moms, and anyone else who could benefit from assistance and companion care. No matter who needs it, we’ll be there.

Caring for Our Employees

Our vision of service excellence is realized by the quality of our individual caregivers. Our Culture of Care is built on the foundation of rigorous hiring and training, caregiver matching, opportunities for personal development, clear communication, convenient technology, and acknowledgment of a job well done. These are the reasons caregivers stay with FirstLight.

Caring for Our Franchise Owners

The Culture of Care is a promise upon which all our franchise locations are founded and operated. It’s how we distinguish ourselves from other home care providers. It’s our promise to provide the best support, business processes, training, and marketing strategies to our franchisees so that they can thrive.

Franchise Owners Share Their Experience

  • “Their response time is efficient and expedient, and it is such a blessing to be a part of a company where everyone operates in excellence!”

    - Jacqueline O’Quinn
  • “What compelled me to partner with FirstLight was the extensive experience the leadership team had in the space. After meeting with several leading brands.”

    - Steve Rattner
  • “It is the most important thing that we do, and we want to make sure that every client that we serve feels like family.”

    - Craig Randall
  • “The company’s core values and the level of support they offer veterans and all their franchise owners allow me to best serve the members of my community.”

    - Eric Friedrich
  • “The best part of owning a FirstLight Home Care franchise is having access to proven policies and procedures but still be able to have the freedom and flexibility to put my own management style and culture into my business.”

    - Jim Crews

Our Franchise Owners are Making a Difference

Why Franchise Owners Chose FirstLight
Mary Ellen & Ken Fleming - Franchise Owners in Charlotte, North Carolina
Jaye F. McCoy - Franchise Owners in Omaha, NE
Don, Craig & Kristin Randall - Franchise Owners in Grand Stand
  • Mary Ellen & Ken Fleming - Franchise Owners in Charlotte, North Carolina
  • Jaye F. McCoy - Franchise Owners in Omaha, NE
  • Don, Craig & Kristin Randall - Franchise Owners in Grand Stand

Learn More About Owning a FirstLight Home Care Franchise

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