Questions You Should Ask

What to Know Before Joining a Home Care Franchise

At FirstLight® Home Care, we believe that franchising can help entrepreneurs realize their dreams of owning their own business. But any business opportunity, whether you’re opening your own brick-and-mortar store or joining a senior care franchise, is a big decision. Before investing your valuable time and hard-earned money, you need to do your homework.

The International Franchise Association has an extensive list of questions to ask before selecting a franchise. We recommend you read through the full list and do your due diligence before choosing a franchise network. The FirstLight team has chosen three questions that we believe are most important to us and our values.

How Happy Are Current and Past Franchisees With the Company?

If you own a business, before you hire a new staff member, you’ll most likely check their references. They may say they are perfect for your open position, but the best way to truly know is to find out what past employers think about them. The same goes for when you are joining a franchise. We offer franchisee testimonials on our site so that you can read what a few of them have to say about their experience with us.

But we don’t stop there. FirstLight also uses a third-party service from Franchise Business Review to get honest feedback from our current franchise owners. This has helped us win their Top 50 Franchisee Satisfaction Award six years in a row. In the interest of transparency, we share all of our survey results with our franchise owners. We invite you to reach out to owners past and present to directly hear from them.

Is This Franchise Viable?

Don’t shy away from asking hard questions like this of your franchisor. Generally, a company cannot guarantee or even predict how much money you will make as a franchisee, but they can provide benchmarks and data showing how other franchisees are performing. At FirstLight, our franchise owners generally perform well above the industry average for service hours per week, with many franchise owners generating more than double the industry average within their first year in business.

Bill's Excellent Road Trip

Is This Franchise the Best Fit for Me?

This is a very important question for us at FirstLight because our franchise is not for everyone. Compassion and empathy are critical attributes of our franchise owners. That said, when considering a franchise, it’s important to choose an industry that you’re passionate about and where your values are aligned with the franchisor. We’re committed to finding and keeping franchisees who align with our Culture of Care and Service Excellence philosophies, who truly care about the well-being of seniors and others in need in their community. No medical background is required to become a FirstLight franchisee. What is required is that you care about building relationships and providing quality services. If that is you, then you might be a great fit for us.

Learn More About Owning a FirstLight Home Care Franchise

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