Terri Zimmer is Vice President of Field Operations for FirstLight Home Care. Her primary responsibilities include supporting and managing Business Development Directors in the West, Central and East regions of the U.S., as well as ensuring maximum success for FirstLight franchises. Terri brings more than 30 years of experience in the staffing and home care industries; 10 years as owner-operator of multi-unit/multi-state home care franchise; and expertise running franchise operations, sales and marketing, recruitment/retention and financial acumen. Terri's passion for senior care and desire to serve others is evident in the time she devotes to volunteering for non-profit organizations. Terri is also a member of the Home Care Association of America.