AN AWARD-WINNING
AND RECOGNIZED
FRANCHISE
FirstLight has been awarded numerous accolades across the franchise and home care industries. This recognition is a testament to the passion and dedication of each and every member of the FirstLight family.
FRANCHISE BUSINESS REVIEW TOP 50 FRANCHISEE SATISFACTION AWARD
2014 – 2021
“We always value the Franchise Business Review satisfaction rating. We kind of see it as our report card because it demonstrates overall franchisee satisfaction. Making this list is very rewarding because it’s based on surveys of our franchise owners and it shows how happy they are to be a part of the FirstLight family.”
ENTREPRENEUR FRANCHISE 500 LIST
2014 – 2021
“To consistently make this prestigious list multiple years in a row shows our long-term commitment to service and excellence. Everyone who is part of the FirstLight team – whether they are franchise owners or on the home office support team- deserves credit for this achievement, which is ultimately the result of the deep commitment we make to every single client we serve.”
INC 5000 LIST
2015 – 2020
“Being recognized as one of the fastest growing private companies in America is one of the most exclusive honors in business! Of the tens of thousands of companies that have applied over the years, only a fraction of them have made the list more than once. We are proud to be among such extraordinary company.”
FORBES AMERICA’S BEST FRANCHISES
2018 & 2019
“It’s an honor to receive this recognition from Forbes and to be among the best franchises to own in the U.S. We’ve spent a lot of time ensuring our business model is stable, profitable and that it supports our franchise owners. This recognition is a testament to the achievement of our franchises and demonstrates why we get high marks on franchisee satisfaction.”
FRANCHISE BUSINESS REVIEW TOP FRANCHISES FOR VETERANS
2012, 2013, 2016 – 2020
“Being named one of the top franchises for veterans is something we’re very, very proud of. We really pride ourselves on having strong systems and processes that match well to a veteran coming out of the military, because they’re used to working under a well-defined structure and process, too. We’ve always had a passion for supporting military veterans and we strive to ensure the programs we have in place provide them with the assistance needed to open their own FirstLight business.”
FRANCHISE TIMES FAST & SERIOUS LIST
2018 – 2019
“This list is a ranking of the 40 fastest-growing franchise systems that also have staying power. We owe our growth and high level of service to our dedicated franchise owners and excellent caregivers. We are very selective during the franchise ownership process. Our standards are high, and those representing FirstLight at our growing number of locations are consistently delivering experiences in line with our foundational values and culture of care.”
FRANCHISE BUSINESS REVIEW TOP FRANCHISES FOR WOMEN
2017-2018, 2020, 2021
“Every year, Franchise Business Review surveys thousands of women franchisees from hundreds of franchise brands to determine the best opportunities for women based entirely on franchisee satisfaction. We are beyond proud to be included on the list of Top Franchises for Women, which is a solid indication of our commitment to supporting female entrepreneurs in their pursuit to make an impact in their communities and beyond.”
FRANCHISE BUSINESS REVIEW TOP FRANCHISES CULTURE
2020
“At FirstLight Home Care, we lead with culture. And that’s not for everyone. It takes a special kind of individual to do what we do every day. Our franchise owners personify our belief that “Caring is our Calling” and they bring that culture to life every day in their communities, impacting countless lives along the way. It’s such an honor to be on this list.”
ROCKSTAR FRANCHISEES
2018-2020
“Our franchisees are rock stars, period. They are incredible people doing amazing things in their communities every day. Franchise Business Review has chosen a Rockstar Franchisee from our FirstLight system the past three years. We take great pride in that fact! It’s so wonderful to see our franchise owners recognized for the difference they make each and every day.”
TOP RECESSION-PROOF FRANCHISE
2021
“Franchising is about being in business for yourself but not by yourself. Having franchisees who are highly satisfied with their investment in FirstLight, as well as with the support of the community they have behind them, is so important.”
Steve Rattner
Franchisee in Clearwater, FL
What compelled me to partner with FirstLight was the extensive experience the leadership team had in the space. After meeting with several leading brands, FirstLight was the only brand that asked me why I wanted to be in this business—the others just wanted to talk about growth and financial opportunities. FirstLight was highly interested in whether or not I was a good fit for the culture they were trying to create, which was very important to me.
Steve Rattner
Franchisee in Clearwater, FL
Paul and Renee Jones
Franchisee in Woodridge, VA
Consistency is one of the biggest factors that sets FirstLight apart from other companies in this space. Overall, we make sure that clients feel comfortable in knowing they will have a consistent caregiver in their home and someone they can trust. In other companies this is not always the case as clients are not seeing the same caregivers and the type of care they receive changes each week. As long as FirstLight exists, owners will always have the support they need out in the field.
Paul and Renee Jones
Franchisee in Woodridge, VA
