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The Franchisee Experience

At FirstLight Home Care, we truly believe we are the best home care franchise opportunity in the industry. That’s why we take our franchisee feedback to heart. To help us continually assess and augment our strategic vision, we use third-party survey services from Franchise Business Review to gather input from our home care franchise owners. And because we believe in transparent partnerships, we share survey results with all our franchisees.

Photo of Ben & Angela Crawley, Owners / Maryville & Knoxville, TNBen & Angela Crawley, Owners / Maryville & Knoxville, TNPhoto of Tim Mackin, Owner / York & Lancaster, PATim Mackin, Owner / York & Lancaster, PA
Photo of Steve Rattner, Owner / Pinellas County, FLSteve Rattner, Owner / Pinellas County, FLPhoto of Jen Mitchell & Jim Vaughn, Owners / Greenville, SCJen Mitchell & Jim Vaughn, Owners / Greenville, SC
Photo of David & Kirsten Garrett, Owners / West Colorado Springs, CODavid & Kirsten Garrett, Owners / West Colorado Springs, CO

At FirstLight, we are proud of all our owners and the relationship we have with them.  We fully understand that while families, caregivers and referral sources are “clients” for our franchise owners, to us, our franchise owners are “our clients.”  As such, we continually strive to exceed expectations of each and every franchise owner in our system.

Awarded Franchise Business Review’s
Top Fran 50 for 2012-2019.

2019 Award Winner - Top 50 Franchise - Franchisee Satisfaction Awards - FranchiseBusinessREVIEW

Our franchise owner satisfaction is unprecedented and
#1 in the Senior Care category.


Exceptional Owners, Exceptional Approach

Awarding franchises to the best and brightest entrepreneurs is a huge key to our rapid growth.

Our due diligence process is designed for each of us to determine if FirstLight is a good fit for you and your family.

Family Environment

You’ll discover that FirstLight views its franchisees as part of a very special community.

Consultative Approach

Our “no-pressure,” consultative approach to determining if FirstLight is the right business for you is often a welcome surprise.