The Franchisee Experience
Hear About Their Decision and Successes in Joining the FirstLight Family
At FirstLight Home Care, we truly believe we are the best home care franchise opportunity in the industry. That’s why we take our franchisee feedback to heart. To help us continually assess and augment our strategic vision, we use third-party survey services from Franchise Business Review to gather input from our home care franchise owners. And because we believe in transparent partnerships, we share survey results with all our franchisees.
At FirstLight, we are proud of all our owners and the relationship we have with them. We fully understand that while families, caregivers and referral sources are “clients” for our franchise owners, to us, our franchise owners are “our clients.” As such, we continually strive to exceed expectations of each and every franchise owner in our system.
Awarded Franchise Business Review’s Top Fran 50 for 2012, 2013, 2014, 2015, 2016 and 2017.
Our franchise owner satisfaction is unprecedented and #1 in the Senior Care category.