What sets FirstLight Home Care a part from other senior care franchises in our market? That’s a long list, but at FirstLight, it all starts with our attitude and approach to the senior and home care industries. We believe that home care isn’t just a career, but a calling. We believe that everyone deserves a high quality of life and care, which is why our Culture of Care promise is so important to us. We strive to guarantee that all of our franchise owners fully understand and believe in our FirstLight Home Care quality care standards and expectations for every single client and their family.
You can’t implement our Culture of Care promise unless you have the industry knowledge and expertise to help guide, train and instill that knowledge and understanding in our franchise owners. With over 80 years of experience, cumulatively, managing and operating in the health and home care industries (and over 130 years combined experience in Franchising), FirstLight is able to provide extraordinary home care services, while ensuring to establish a real personal connection with each and every client; because after all, home care isn’t a career or just a job, it’s a calling to help those in need of care during stressful and traumatic times in their life.
All of FirstLight Home Care owners are special caregivers in their own way, with some type of connection to the health or home care industry- whether through previous employment and work history, or through their own personal experiences of caring for their own loved ones.
So, what else sets FirstLight Home Care a part from other senior franchises and home care franchises? See what some of our senior care franchise owners have to say:
“When I first met the corporate team for training, I could tell there was a willingness to expand and a high level of quality service… If I had to do this all over again-if I had the choice? Absolutely! I’ve really enjoyed it. It’s been a great company to work for. I’m excited to know where I’m going to be for the next 10-15 years… Knowing you’re going to be a part of an ownership and having the ability to call this your own has been special to me.” –Jason McGee, FirstLight Home Care Owner, South Alabama, Wiregrass Area
“Some of my best moments have been with clients. I would get to spend a couple of hours caregiving and seeing the clients, their faces changes, their faces light up. Also seeing caregivers feel valued and feel like they’re an important part of the team… One of the biggest challenges has been-when you start or have a small business, you wear a lot of hats and switching those hats can be very challenging, but those are normal challenging aspects of any new small business… If I had to do this all over again, I’d definitely choose FirstLight again. Everything from the Culture of Care to how we’ve been treated-the family that I feel through FirstLight-I felt it from day one. Has there not been bumps in the road? There’s been bumps in the road, but every time that those bumps come up, there’s always a willingness to work through it and to become better because of it. And that, to me, is the mark of a great company. I would say go for it! I would say you can’t be with a better group of people or a better company. It will be the most rewarding work you ever do.” –Nancy Ocken, FirstLight Home Care Owner, West Omaha, Nebraska
For more franchisee testimonials visit our Franchisee Experience page and understand what truly sets FirstLight Home Care a part from other senior franchises.