FAQS

The financial requirement to open a FirstLight HomeCare franchise in the United States is $75,000 Net Worth with a minimum of $50,000 in liquid assets.

Initial Investment	Low	High
Initial Franchise Fee	$29,400	$29,400
First Month’s Rent	$0	$3,600
Computer Equipment	$2,200	$2,900
Grand Opening Marketing	$3,000	$4,000
Advertising, Marketing & Promotions	$3,600	$3,800
Travel and Training Expenses	$1,890	$3,780
Insurance (First Year’s Premium)	$2,200	$4,400
Other Paid Expenses	$950	$6,000
Start-Up Supplies, Inventory	$300	$600
Employment Screening	$240	$360
Equipment, Signage, Graphics	$250	$2,425
Miscellaneous Costs/Additional Funds	$9,000	$18,000
Total	$53,030	$79,265

Frequently Asked Questions

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Is the senior care industry one that has high growth potential?

The demand for services in the senior care industry continues to increase every year. In 2011, more than 8,000 people will turn 65 every day. By the end of that year, the senior population in America will reach almost 49 million. By 2025, it will grow to nearly 72 million. (Source: The Department of Health and Human Services and the State Department)

The need for senior care services is being fueled by a combination of demographic and societal factors, including:

The baby-boomer bubble begins touching retirement age at 65 in 2011
Medical technologies are enabling seniors to live longer, more active lives
Dual-income families are the norm in America today and more families are struggling with the stress of caring for their parents and their own children
AARP surveys report more than 89 percent of seniors prefer remaining in the comfort of their own home to moving to a nursing home or assisted living center.

Do I need previous healthcare or homecare experience to become a franchisee?

No. Success-minded individuals from all occupations and walks of life will find great potential with the FirstLight HomeCare operating system.

What are the initial franchise fee and royalty fees?

Our initial franchise fee is $29,400, which even includes a wide range of services built-in to help you to hit the ground running. Our royalty structure is a low, consistent five percent of your revenues monthly and based on your revenues collected, NOT as revenues are billed. We know this approach is just one more way to help you, as a franchisee, become more successful.

What are the characteristics FirstLight looks for in franchisees?

We look for people or teams of people who are caring, compassionate, outgoing, detail-oriented, visionary, entrepreneurial, positive, self-motivated, with a willingness to follow a proven system, a desire to deliver great service and a desire to be on a winning team. A minimum of $50,000 in working capital and the ability to have an equity owner participating in the business are required.

What makes FirstLight different when I compare to other senior care franchises?

Many, many aspects of the FirstLight system are different when compared to other senior care franchises. A sampling of unique differences includes our extensive, prior experience building a successful senior care franchise network, our Culture of Care, our ClientFirst service focus, an affordable technology platform, our care giving selection and training tools, our proprietary Intranet communication system, our exclusive back-office accounting service, our highly scalable Web-based staffing and scheduling software, our unrelenting pursuit on service leadership, our growth incentive program…and much more.

How will FirstLight support my growth as a franchisee?

We are driven by the simple approach that if our franchisees are successful, we will all be successful. Our support infrastructure is geared to enabling your success first. You will receive a range of direct services and training via a five day, extensive, new owner learning session; onsite visits; telephone coaching; operational analysis; Intranet forums; regional meetings and national conferences; entrepreneurial network sharing; and future services as we evolve and your needs change as your FirstLight business grows.

Is there a process I need to follow to become a FirstLight franchisee?

Yes, we follow a very defined yet personal process in helping you to explore the FirstLight offering and help us get to know each other better. From initial contact to grand opening of your franchise, we have 10 defined steps we will work together to complete – always at your speed, as deliberate or as accelerated as you are comfortable.

Will I have a protected territory?

Yes, every franchise territory is a protected area and no one else will be granted a license to market in your area from your first date of operation.

Will I receive guidance on purchasing equipment and supplies?

Yes. We have created and continue to develop an extensive collaboration with leading provider partners for nearly every type of equipment and supplies required to operate a successful FirstLight franchise. Our pre-training and pre-opening checklists will give you guidance every step of the way to leverage each of our provider partner relationships to your advantage. In addition, our weekly coaching guidance and support will further reinforce the benefits of our purchasing programs.

What kind of training can I expect as a First Light franchisee?

Our training is state-of-the art in the senior care industry and begins with five full days at our headquarters in suburban Cincinnati, OH. This is very hands-on and personalized in small group settings to maximize the learning experience. Additionally, ongoing training modules for your managers, caregivers, referral networking managers and care managers/schedulers are provided as your business grows and your training needs evolve. We believe in “learning for life” and have patterned our franchise services in the same manner.

Will I receive assistance in planning the grand opening?

Yes, we will work with you through pre-training, post-training and even visit you onsite within your first 30 days of operation to ensure your grand opening is a success. We understand and have experienced the importance of a successful grand opening in the senior care industry. We’ll gladly share our experience with you and guide you through all the key preparations as you complete training and open your FirstLight franchise.

How do I get started?

Please fill out the request for information on our site today. We look forward to speaking with you and telling you more about what makes FirstLight HomeCare a different choice if you are truly dedicated to being the very best in senior care. We will explore together our new approach to a successful senior care franchise and help you evaluate all the options.

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